Avaya IP Office
Introducing the IP Office Phone System – Simple, Powerful Communications for Small Business. View the Avaya IP Office Demo
What is Avaya IP Office?
Successful companies are always looking for new ways to do more with less-keeping their business flexible, innovative and competitive without driving up operating costs and capital expenses. Avaya puts the solution at your fingertips: the Avaya IP Office communications system.

Avaya IP Office Phone System is the right choice for any small business today-whether you are 5, 25 or 250 employees.just getting started or already established.have a single office, a home office or multiple stores/sites.
Avaya IP Office Phone System unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone-using wired, wireless or broadband connections. ,
About Avaya IP Office 406, IP Office 412 & IP Office 500.
IP Office easily adapts to your goals and budget and provides individual user productivity solutions to give each of your employees just the capabilities they need-whether it’s your receptionist, sales or service representatives, home telecommuter or on-the-go knowledge worker.
Helping small to large companies around the world use communications to grow sales and lower operating expenses has made Avaya the global leader in business communications systems. If that’s what you want for your small business, it’s time to take a close look at Avaya IP Office.
Four IP Office Editions to Meet Your Distinct Business Needs
The Avaya IP Office platform comprises 4 models: Avaya IP Office - Small Office Edition, Avaya IP Office IP406, Avaya IP Office IP412, and Avaya IP Office 500 system. The Avaya IP Office IP406, Avaya IP Office IP412, and Avaya IP Office 500 systems can have expansion modules added to them to match the requirements of a growing business.
Avaya IP Office delivers full voice functionality with a comprehensive set of features. The Avaya IP Office system can be configured as a voice-only PBX using traditional circuit-switched lines or as an IP telephony server using high-speed ISDN/PRI dial-up access and/or direct leased line connectivity and/or SIP trunks.
The Avaya IP Office – Small Office Edition supports a maximum of 28 telephones; the Avaya IP Office IP406 supports a maximum of 190 telephones; the Avaya IP Office IP412 supports a maximum of 360 telephones; the Avaya IP Office 500 system supports 270 telephones.
Avaya IP Office – Small Office Edition
The Avaya IP Office – Small Office Edition is a compact platform specifically designed to meet the needs of very small businesses and home offices. In a single unit, it can provide a PABX with Auto Attendant and Voicemail, Broadband Access, Wireless Access Point (WiFi) and VPN tunneling. Voice Compression is included as standard to support IP Extensions or provide IP Trunks back to a head office.
Based upon architecture of the Avaya IP Office Small Office Edition, the unit supports 4 analog telephones, 8 digital telephones, and up to 16 IP telephones. Optionally, the unit also supports a T1/PRI and SIP trunks. There are two units to choose from:
•4 Analog trunks, 4 analog extensions, 8 digital stations and 3 VoIP resources
•4 Analog trunks, 4 analog extensions, 8 digital stations and 16 VoIP resources
Avaya IP Office IP406
Avaya IP Office 406 Supports 6 Expansion Modules providing a combination of up to 190 analog and digital telephones (of the 190, up to 180 telephones can be IP), with capacity for 8 analog trunks or 3 digital trunks (72 T1/PRI channels and 90 E1 channels). Additional analog trunks can be provisioned using the Avaya IP Office IP400 Analog Trunk 16 module. Additionally, SIP trunks are supported. Features include an 8 port Layer 2 switch and an optional 30 channel voice compression module.
Avaya IP Office 412 Supports 12 Expansion Modules providing a combination of up to 360 analog, digital, and IP telephones, with capacity for 8 analog trunks or 4 digital trunks (96 T1/PRI channels or 120 E1 channels). Optionally, SIP trunks are also supported. Additional analog trunks can be provisioned using the IP400 Analog Trunk 16 module. Features include 2 independently switched LAN ports and optional support for up to 60 voice compression channels.
Avaya IP Office 500
Avaya IP Office 500 Included with IP Office R4.2, Standard Edition, the IP Office 500 system supports up to 32 telephones, with capacity for 16 analog trunks or 4 digital trunks (96 T1/PRI or 120 E1). Optionally, SIP trunks are also supported. Avaya IP Office 500 Professional Edition software, the IP Office 500 system supports 8 expansion modules providing for a combination of 270 analog, digital, and IP extensions. Additional analog trunks can be provisioned using the IP400 Analog Trunk 16 module.
The Avaya IP Office system includes a robust set of tools for administration (Manager), call tracking (SMDR), system monitoring and diagnostics (System Status Application), to name a few. Additionally, the ability for users to manage their own calls is supplied through a simple GUI (Phone Manager). Phone Manager functionality can also be enhanced through simple licensing and to support IP softphones.
Avaya IP Office Phone System Features & Benefits
Benefits Avaya IP Office
- •Avaya IP Office is total voice and data communication solution for small and mid-sized businesses.
- •Avaya IP Office Functions as a traditional phone system or an IP Telephony Server.
- •Avaya IP Office Supports both single locations and multi-site networks.
- •Avaya IP Office Scalable as business needs grow.
- •Protects current investments in communications
- •Basic call center and voice messaging capabilities are built-in.
Features Avaya IP Office
- •Avaya IP Office Conferencing
- •Avaya IP Office conferencing applications provide a private audio-conference bridge for communicating with a large number of people
- IP Office offers several messaging applications designed to meet the needs of the business. IP Office VoiceMail Lite, Embedded Voicemail and VoiceMail ProAvaya IP Office Messaging
Avaya IP Office Networking
Small Community Networking links multiple IP Office systems via a standard data network, providing feature transparency and advanced applications such as centralized voice messaging
Avaya IP Office Phone Manager
Phone Manager is a desktop communications application that is available in three versions: Phone Manager Lite, Phone Manager Pro, and Phone Manager Pro PC Softphone (VoIP mode).
Avaya IP Office SoftConsole
SoftConsole is the PC based Windows Operator Console for IP Office working with a desktop telephone
Avaya IP Office Computer Telephony Integration (CTI)
CTI allows users to access information in company databases during phone calls
IP Office Manager System Administration Tool
IP Office Manager is the systems administration tool.
Avaya IP Office Remote Hot Desking
Avaya IP Office The ability for a user on one IP Office system to log into any telephone (analog, digital, or IP) on another IP Office system within the Small Community Network
SIP Trunks
Session Initiation Protocol trunks. Avaya IP Office SIP allows IP Office users to take advantage of new telephony services being offered by Internet Telephony Service Providers

Along with its Avaya Office IP solution, Avaya offers IP telephones. These are suited for the Office IP solution and have all the features that users of Avaya’s traditional business phones expect. As these phones have almost the same features as traditional phones, users need not be re-trained to operate them. This leads to a tremendous savings in both cost and time. All the phones can be used intuitively, as the features are quite easy to understand and operate. All your employees from your receptionist to your mobile knowledge worker will find that these phones enhance their productivity.
Avaya offers many series of IP phones includung the 4620, the 5600, and the 9600. Each series has a number of models under them with slightly varying features. All these phones have a few features in common – they are stylish and easy to operate. They support a range of functions that have now become common in most enterprises.




