Norstar Integrated Communications System (ICS)

Overview

The Norstar Integrated Communications system is a fully featured, applications-rich, voice communications platform, perfect for small and medium businesses and enterprise branch office. Nor star solutions are ideal for any business with 2 to 192 employees and provide an unparalleled choice in application options, including voicemail, fax and desktop messaging, call centre, mobility and computer telephony integration (CTI).

Whether a standalone business office, multi-site business, franchise, branch office, or department within a larger organization, a business relies on its phone-system to perform every time the receiver is picked up or a button is pushed. A business needs a simple-to-use telephone system with practical, scalable features that does not require costly end-user training to be effective, as well as a cost effective system to fit its budget today, with the capacity and scalable applications to secure that competitive edge as it grows. Nor star Integrated Communications Systems offer end-to-end solutions to small and medium sized businesses and branch offices to enable businesses to focus on the bottom line - the business.

Norstar 3 x 8 Integrated

Communications System (ICS)

Simple, yet sophisticated, this unit was designed specifically for small businesses and supports:

• Up to 3 CO lines and 8 telephone extensions
• Voicemail, automated attendant and telephone support
• Supports all Business Series Terminals, including fully-featured Digital functions with LCD and soft keys

Norstar Compact Integrated

Communications System (CICS)

A flexible building-block design expands with a business easily and cost effectively:

• Grows from a 4 x8 to an 8 x24 capacity
• Supports voicemail, automated attendant, telephones, basic call centre and CTI
• Allows a business to easily add enhancements as the business needs change
• Supports all business Series Terminals

Norstar Modular Integrated

Communications System (MICS)

Designed to be both flexible and scalable, there is ample room to expand the software and hardware capacity of the Norstar Modular ICS supporting:

• Up to 248 ports in various configurations
• Advanced integrated applications: voice messaging, unified messaging, digital networking and enhanced call centres
• Software and system expansion modules that allow growth as business needs change
• Supports all Business Series Terminals